The Rise of Taiwanese Managers
in the Region

By Eric Dieny
President of EMS Consulting Co., Ltd.

 
In spite of the recent Asian crisis, many international groups and companies still consider Asia as a priority area to develop their business. As they develop their presence in the region, they create more and more openings for regional executives in their corporate structure.

Regional executives are responsible to manage their function in a territory that includes several countries. An important aspect of their mission is to establish common operating methods and standards in their territory that are consistent with the company's global operating methods and policies. They build a model for their function that they apply to every country under their responsibility. They adjust the model to fit with the particular requirements of every market, with the help of the local functional managers who report to them. They support these local managers with their professional expertise and their experience with the company's systems. They serve as a link between them and the company's headquarters. A local manager will often have two reporting lines: administratively, he will report to the Managing Director or the General Manager in charge of his country. Functionally, he will report to the regional executive in charge of his function.

For example, a regional Sales Director will be responsible to achieve the regional sales targets. He will work with the national Sales Managers in every country to develop distribution channels and set distribution policies. He will exchange information with them on successful deals made by the company in different countries. He will seek opportunities to offer enhanced services to key regional customers. When the company does not have its own sales team in a country, he will work with the local distributors to ensure that they meet the sales forecasts and that they promote the products in the right way.

As Taiwanese enterprises internationalize, they send more and more of their managers to support their growth in the region. Thousands of Taiwanese managers are currently working for Taiwanese firms not only in mainland China but also in Malaysia, Thailand, Vietnam and Indonesia.

An increasing number of Taiwanese managers also are accessing regional executive positions in American and European multinational companies. Taiwanese managers are strongest in industries that are well developed on Taiwan, such as computers, computer peripherals, semiconductors, telecommunication, consumer products, chemicals, or textile. I foresee a growing demand for Taiwanese retail managers in the coming years, especially in mainland China. Multinationals have been investing in these industries on Taiwan for a long time. They have trained local managers. At the same time, they have gained valuable experience in this market that can be used as a model for other Asian countries. Although there are examples in every function today, multinationals tend to give regional responsibilities to Taiwanese managers in three main functions: business development (sales), manufacturing and technical support.

Multinational companies require the following features from their regional executives.

Here are a few tips to prepare for a regional career.
Other career tips

Eric Dieny is President of EMS Consulting executive search firm, Chairman of the Consulting Services Committee of the American Chamber of Commerce in Taipei, and a former co-Chairman of the China Business Committee and the Labor Affairs Committee of the same Chamber.

A version of this article was published in the China Post --  the leading English newspaper in Taiwan, on April 23-24, 1999.



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